Shipping policy

At a Glance

Shipping cost

Free on every order within the United States

Where we ship

United States only

Handling time

1 to 2 business days

Transit time

5 to 14 business days

Total delivery time

About 6 to 16 business days

Processing

Orders ship once full payment has been received. Your order is processed and handed to the carrier within 1 to 2 business days.

Shipping Cost and Where We Ship

Shipping is free on all orders within the United States. We don't ship internationally at this time.

Delivery Times

Once your order ships, transit usually takes 5 to 14 business days, for a total of about 6 to 16 business days from the day you order. All delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers or events outside our control.

Tracking Your Order

Once your order has shipped, you can track it anytime on our Track Your Order page.

Canceling an Order

You can cancel within 24 hours of placing your order by emailing info@solnests.com with your order number. Once an order has shipped it can no longer be canceled, but you can still return it after delivery under our Refund Policy.

Lost or Late Orders

If your order hasn't arrived within the expected delivery window, email info@solnests.com with your order number and we'll investigate with the carrier. If the package is confirmed lost, we'll either issue a full refund or send a replacement at no additional cost to you.

Damaged in Transit

If a piece arrives broken or defective, email us a photo within 30 days of delivery. We'll send a replacement at no cost, and any return shipping is on us.