Policies

Billing terms and conditions

Last updated September 26, 2026

These Billing Terms & Conditions explain how payment and billing work at SolNests.

01Accepted Payment Methods

We offer a variety of secure payment options for a smooth and convenient shopping experience. We accept:

  • Credit & Debit Cards: Visa, Mastercard, American Express
  • PayPal
  • Afterpay (where available)
  • Apple Pay & Google Pay
  • Bank Transfers (bulk orders only; please contact us for details)

All payments are processed in United States Dollars (USD).

02Payment Processing

  • Payment must be completed at the time of purchase.
  • Orders will not be processed or shipped until full payment has been received.
  • If a payment is declined or fails, the order will not be confirmed.

03Pricing & Currency

  • All prices on our website are shown in United States Dollars (USD).
  • Prices are subject to change at any time without notice.
  • Any applicable taxes, duties, or shipping fees will be calculated and shown at checkout.

04Secure Payment Processing

  • SolNests uses SSL encryption and trusted payment gateways to protect your personal and payment information.
  • We do not store or have access to your credit card or full payment details.

05Refunds & Chargebacks

  • Refunds are issued in accordance with our Refund Policy.
  • Unauthorized or fraudulent chargebacks will be investigated and disputed.
  • If you have a billing issue, please contact us first at info@solnests.com so we can help you quickly.

06Fraud Prevention

  • SolNests reserves the right to cancel, refuse, or hold any order suspected of fraud or unauthorized activity.
  • We may request additional identity verification for high-value or flagged transactions.

07Changes to This Policy

We reserve the right to update these Billing Terms & Conditions at any time. Any changes will be posted on this page with a revised "Last Updated" date, so we encourage you to review this policy periodically. Continued use of our website after changes are posted means you accept the updated policy.

08Contact Information

Store address
36 Woodland Trail
Newnan, GA 30263
United States
Store phone
(678) 470-2527
Customer service hours
Monday to Friday: 9:00 AM to 5:00 PM (EST)

We do our best to reply to your e-mail within 1 to 2 business days.

Solnests

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Free shipping across the US. 30 days to decide. If it arrives damaged, we replace it.

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